If you haven’t already, you can download our mobile app and enable push notifications that will let you know when your box has been delivered by the shipping carrier on your scheduled delivery day. Once your delivery ships, we’ll send you an email with tracking information (this information can also be found on the Upcoming page once the delivery has shipped). Your next meal delivery will be displayed at the top of the page.ģ. Log into your account and head to your Upcoming page.Ģ.
To view your delivery window, follow the steps below:ġ. Please find more information on our food safety processes here.Īfter you sign up and enter your zip code, you’ll have the option to select a delivery day from a list of available options in your area. Depending on the season and temperature in your geographic area at the time of delivery, advance planning may be needed to ensure immediate and proper storage of ingredients prior to consumption. We advise that you place all perishable items in the refrigerator immediately upon delivery, understanding that you are receiving temperature sensitive ingredients.
For example, we may alter the size or quantity of refrigerants, or use thermal liners with varying levels of insulation, based on the season, weather conditions, box contents, and delivery destination. We carefully pack our boxes with insulated thermal liners and refrigerants to maintain appropriate temperatures during transit and delivery, and our team of packaging and food safety experts regularly assess the efficacy of our packaging, which we modify as needed. We make every effort to ensure that each box arrives at your doorstep with all ingredients at the appropriate temperatures.
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